Booking and cancelling appointments with Dolphins Medical Centre, Haywards Heath Repeat Prescription ordering at Dolphins Health Centre, Haywards Heath Health advice for patients - Dolphins Surgery, Haywards Heath Child Immunisations - Dolphins Practice, Haywards Heath
› Need an appointment? › Ordering your prescriptions › Self-Care Leaflets › Children's immunisations

Do you really need an appointment? Please check our 'self help' guide first to see if there is a better alternative.

Appointments are for the named person only. You may express preference for a GP but subject to availability, you may be offered an alternative GP or health professional.

Repeat prescriptions can take up to 48 hours to process so please ensure your request reaches the Practice at least three working days before you need your medication renewed.

Please send your repeat prescription by post, by fax (01444 451532) or bring it in in person to the Practice.

Dolphins Practice are pleased to offer our patients a number of PDF health advice leaflets to view or download and keep.

The leaflets cover a range of common health complaints including back pain, heartburn, headaches, children's fevers and sore throats.

Please see this section for advice on the schedule for getting your child immunised from birth through to 18 years of age.

The recommended schedule is based upon the latest up to date advice from the 'UK Joint Committee for Vaccination and Immunisation' (JCVI).

Latest Care Quality Commision Report

Dolphins Practice was assessed by the CQC (The independent regulator of health and social care in England in October 2016, who gave us an overall rating of 'Good'. Please click on the link below for a more detailed report:

New Doctors and Nurses

Dolphins Practice are pleased to announce the arrival of two new salaried GPs - Dr Samantha Page and Dr Martin Fawcett. They are joined by two new nurses - Sarah Broom and Katy Parker.

New - Online Consultations

We are pleased to announce that we are now offering online consultations. Complete a simple form about your problem or request, your GPs decide on the best treatment for you, then we call you (and in some instances email you) with advice or an appointment. Try it now at :

Collaborative Working with Cuckfield Medical Practice & The Vale Surgery

As a trial, we shall be alternating the site of our Saturday Clinics with Cuckfield Medical Practice & The Vale Surgery.  There will be a Receptionist supporting 2 GPs, one from each Practice. Those GPs will be running a Clinic, seeing patients from their own Surgeries under one roof. Read More about our collaborative working

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a new NHS service that allows your GP to send your prescription to a nominated pharmacy. This service is only suitable for patients - a) If you are on regular medication. b) Have a stable condition. c) Collect your medication from the same place. Please read this document carefully before deciding if this service is suitable for you.

Named Accountable GP

All Dolphins Practice patients have a named accountable GP.

Friends and Family Survey.

Your views are important to us - please take our Friends and Family Survey By following this link - Thank you.

Mobile Numbers and Email Addresses

Please can you let us have your mobile phone number' and advise us of your email address so that we can use these to contact you. Simply download and return our Consent to leave Telephone Messages and emails form.

Patient Participation Group Newsletter

The latest edition of Healthwise, our PPG's newsletter is avilable as a PDF file to view and download

Care Quality Commission (CQC) Report

The job of the CQC is is to check whether hospitals, GP Practices, care homes and care services are meeting essential standards. View our CQC Report carried out in March 2014.

Patient Survey Report 2014 -2015

The results of our 2014 - 2015 Patient Survey are now available to view and download. The survey results have been vey helpful in formulating an action plan to improve our provision of healthcare services to our patients.

Changes to the Way We Make Travel Appointments

Patients who are travelling need to complete a questionnaire before an appointment is booked by our receptionists. Once we have received your completed questionnaire you will be contacted by us. Please allow at least 8 weeks before travelling. Read more about our travel health services

Stop Smoking Clinics

Please ring 01444 414767 to book an appointment with Carol. She will give you the support and encouragement you need to give up for good. Take the first step now to stopping smoking. Read more about smoking cessation

Sign up for Online Patient Services

Online access to appointment booking and repeat prescription is available. Registration is simple - Download our internet access application form, then for security we will need you to bring this into the Practice with some proof of ID, before we give you a username and first password.  Acceptable ID is a photo driving licence or a passport., Rightcarerightnow and NHS Choices

Please take a look at the following websites and which offer extensive help and advice for managing a wide variety of health complaints and illnesses and (NHS Choices), which also has many pages of health advice and allows you to search for local healthcare providers.

GP Earnings

All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Dolphins Medical Centre in the last financial year was £63,839 before tax and national insurance. This is for 4 full time GPs, 4 part time GPs and no locum GPs, who worked in the practice for more than six months.