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Practice Staff - Management & Administration

Practice Manager – Mrs Yvonne Pierce

The Practice Manager is responsible for the administration, organisation and management of the Practice and also has responsibility for the financial management of the practice, as well as ensuring the well being of patients, doctors and staff.

Personal Assistant

Each doctor has his/her own Personal Assistant to help with day to day administrative requests.    Receptionists will direct certain patient queries to the PA, as requested by the doctors.  The PA's will contact patients on behalf of the doctor to pass on or request additional information. 

Medical Secretaries

There are three secretaries between all the doctors, who will be happy to help with any general queries or pass on any messages for your doctor.

Reception Team

Our Receptionist Staff are there to help you, led by the reception supervisors Davina Perkins and Grace Young; they have extensive knowledge of the facilities and services available.  When telephoning for medical attention the Receptionist may ask for a few details, this will enable them to help you in the most appropriate way. Please be assured that the rules of confidentiality apply equally to all practice staff.

You may not need to see the doctor every time you require a repeat prescription. If you have any queries concerning your prescription, our receptionist team will be more than happy to assist with any general enquiries.  We do not take requests for medication over the phone unless you are housebound or a carer.