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News Archive

Below you will find archived news items from the practice:

New appointment system trial

With effect from Monday 2nd July 2018 the Dolphins Practice will be trialling a new appointment system. Find out more in this document

'Nosey' patient advisors

The patient advisors are members of the practice team and it has been agreed they should ask patients “why they need to be seen”. Patient Advisors are trained to ask certain questions in order to ensure that you receive the best care possible. Find out more by reading this document

Be prepared 

We have added the links below to assist in ensuring patients have access to the right care, in the right place, at the right time:

GP Services - extended access survey 2017

Clinical Commissioning Groups (CCGs) plan and buy healthcare services for the local population in your area.

National funding is available from 2018 to improve access to GP services.  This includes ensuring that everyone has more convenient access to GP services, including a mixture of same day and routine appointments on weekday evenings and after 6.30pm, and at weekends based on local needs.  This piece of work is known as 'delivering extended access to GP services'.  

As part of the engagement work on extended access the CCGs will seek views from patients and the public on what services they would benefit from accessing and when during these times.  We will also be looking at local information on the use of services such as GP Out of Hours, to sit alongside patient and public feed back to inform decisions about how the service might be provided.

The CCGs have commissioned a survey and are asking patients and the public to respond.  The survey will take around 5 minutes to complete and is anonymous.

Click on the following link to access the survey:

 Frequently asked questions: FAQ - Extended access to GP Services

Patient Participation Group - Chairman's Annual Report 2017

Our PPG chairman has compiled an annual report for 2016 - 2017 which you can view and download in PDF format

Pregnant? - New Self-Referral System at Brighton and Sussex University Hospitals Trust

To register your maternity care at either The Royal Sussex County Hospital in Brighton or The Princess Royal Hospital in Haywards Heath, all you need to do is: go to, Fill in the form and click send.

That’s it! You are now able to contact your Community Midwife  (via the Practice) for your first booking appointment.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a new NHS service that allows your GP to send your prescription to a nominated pharmacy. This service is only suitable for patients - a) If you are on regular medication. b) Have a stable condition. c) Collect your medication from the same place. Please read this document carefully before deciding if this service is suitable for you.

Named Accountable GP

All Dolphins Practice patients have a named accountable GP.

Friends and Family Survey.

Your views are important to us - please take our Friends and Family Survey By following this link - Thank you.

Mobile Numbers and Email Addresses

Please can you let us have your mobile phone number' and advise us of your email address so that we can use these to contact you. Simply download and return our Consent to leave Telephone Messages and emails form.

Patient Participation Group Newsletter

The latest edition of Healthwise, our PPG's newsletter is avilable as a PDF file to view and download

Care Quality Commission (CQC) Report

The job of the CQC is is to check whether hospitals, GP Practices, care homes and care services are meeting essential standards. View our CQC Report carried out in March 2014.

Patient Survey Report 2014 -2015

The results of our 2014 - 2015 Patient Survey are now available to view and download. The survey results have been vey helpful in formulating an action plan to improve our provision of healthcare services to our patients.

Changes to the Way We Make Travel Appointments

Patients who are travelling need to complete a questionnaire before an appointment is booked by our receptionists. Once we have received your completed questionnaire you will be contacted by us. Please allow at least 8 weeks before travelling. Read more about our travel health services

Stop Smoking Clinics

Please ring 01444 414767 to book an appointment with Carol. She will give you the support and encouragement you need to give up for good. Take the first step now to stopping smoking. Read more about smoking cessation

Sign up for Online Patient Services

Online access to appointment booking and repeat prescription is available. Registration is simple - Download our internet access application form, then for security we will need you to bring this into the Practice with some proof of ID, before we give you a username and first password.  Acceptable ID is a photo driving licence or a passport., Rightcarerightnow and NHS Choices

Please take a look at the following websites and which offer extensive help and advice for managing a wide variety of health complaints and illnesses and (NHS Choices), which also has many pages of health advice and allows you to search for local healthcare providers.

GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Dolphins Practice in the last financial year (2017-2018) was £50,274 before tax and National Insurance. This is for no full time GPs, 8 part time GPs, and no locum GPs who worked in the practice for more than six months.

How does this compare to the previous financial year?


The average pay for GPs working in Dolphins Practice in the last financial year (2016-2017) was £31,069 before tax and National Insurance.  This is for no full time GPs, 9 part time GPs and one locum GP who worked in the practice for more than six months.


The average pay for GPs working in Dolphins Practice in the last financial year (2015 - 2016) was £46,721 before tax and National Insurance. This is for 2 full time GPs, 7 part time GPs, and one locum GP who worked in the practice for more than six months.


The average pay for GPs working in Dolphins Practice in the financial year (2014 - 2015) was £63,839 before tax and National Insurance. This was for 4 full time GPs, 4 part time GPs and no locum GPs, who worked in the practice for more than six months.