Appointments

To cancel your appointment:

• reply CANCEL to your appointment reminder text message
• use your NHS account (on the NHS website or in the NHS app)
• phone us on 01444 414767, Monday to Friday, when we are open
• visit the surgery and speak with a receptionist, Monday to Friday, when we are open

Dolphins offer later evening and Saturday appointments to ensure our patients get the support they need. The appointments are run by Alliance for Better Care, the local GP Federation. Appointments can be booked through Dolphins in the usual way during normal opening hours.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Patients can also visit:

• A Minor Injuries Unit for a range of minor injuries that are urgent but not life-threatening for adults and children. View information on the Minor Injuries Unit at Uckfield Community Hospital.
• An Urgent Treatment Centre for urgent but not life-threatening minor injuries or illnesses for adults and children. Find details your nearest Urgent Treatment Centre on the Sussex Community NHS Foundation Trust website
• Princess Royal Hospital Accident and Emergency
• Pharmacy or use the Pharmacy First Service

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, text or email.
• If you need an interpreter.
• If you have any other access or communication needs.